How Wheel Front Works.
We process every transaction through a highly secure, 6-step escrow protocol. Powered by Trustap and Airwallex, your money is held in a secure vault until you have received and inspected your wheels.
The 6-Step Escrow Lifecycle
From negotiation to final payout, every step is protected by our digital infrastructure and monitored by our human security team.
Offer & Contract
Buyer and Seller negotiate a price in the secure chat. Once agreed, both parties digitally sign a legally binding Deal Sheet outlining the exact wheel specs, condition, and final price.
Secure Payment
The buyer receives payment details and transfers the funds via our integrated payment gateway (Trustap/Airwallex).
Admin Verification
Our financial administration team manually verifies that the transferred funds have successfully landed in the Wheel Front® Escrow Vault.
Shipping & Tracking
The Seller receives a green "Funds Secured" alert. They must now upload pre-packing photos and input a valid tracking number. Sellers have a strict 7-day window to ship.
Delivery & Resolution
Once delivered, the buyer has a strict 5-Day Inspection Period. They can click [Confirm Receipt] if everything is perfect, or [Report Issue] if the wheels differ from the Deal Sheet.
Protected Payout
Once the buyer confirms receipt (or the 5-day timer expires without a dispute), Wheel Front® automatically releases the funds to the Seller's bank account. The listing is archived.
Why Our Marketplae is Unbeatable
Unlike PayPal, Venmo, or direct bank transfers, an Escrow system removes the "who goes first" risk. The buyer doesn't risk losing money to a fake tracking number, and the seller doesn't risk shipping wheels before the money is real.
For Buyers
- Zero risk of "Ghosting" after payment
- Funds are safe if item arrives damaged
- Full refund if seller doesn't ship in 7 days
- 5-day hands-on inspection period
For Sellers
- Complete protection from Chargebacks
- No fake "Payment Sent" email scams
- Funds are locked in vault before shipping
- Protection against false damage claims