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A recent study highlights which automobile brands have excelled in safety ratings throughout the U.S. during the last ten years. This analysis sheds light on manufacturers prioritizing safety, as evidenced by New Car Assessment Program (NCAP) test scores. While the findings are impressive on paper, they raise questions about how much real-world safety these tests represent.

Every new model from Volvo, Subaru, Tesla, Genesis, and Polestar has achieved a perfect 5-star rating over the past decade. But do these scores guarantee superior performance in unpredictable real-life scenarios? NCAP’s controlled conditions often differ considerably from what one might encounter on highways or during adverse weather.

The study, conducted by Confused.com, delves into crash test performance, rollover resistance, and the effectiveness of advanced driver assistance systems (ADAS). These factors collectively determine NCAP ratings, which automakers often use as a testament to their safety credentials.

Volvo remains a leader in safety over the years. Every model it released in the past decade achieved a 5-star NCAP rating.

Top Performers: Volvo, Subaru, and Others

Volvo leads the rankings, with 76 of its models receiving a 5-star rating. Subaru follows closely with 72 models, while Tesla has released 45 models maintaining this perfect score. Meanwhile, luxury brands like Genesis and Polestar, being relatively new to the market, also have stellar records with each model released achieving the top rating.

Brands like Buick and Acura also garnered significant praise. Buick scored 98.31% of its tested cars with 5-star safety ratings, while Acura followed at 98.18%. Other big names like Honda, Mazda, and BMW consistently achieved scores above 90%.

Yet some brands underperformed. Mini, Fiat, Smart, and Suzuki did not produce a single car with a 5-star rating during the past ten years.

Safety Ratings: More Than Just Numbers

While NCAP scores signify safety under specific circumstances, other factors matter. A car may perform well in controlled crash tests but still lack durability or reliability in long-term real-world usage. Moreover, the number of vehicles tested per manufacturer varies greatly. For example, testing three Polestar models isn’t the same as evaluating over 100 models released by Honda or Volkswagen.

Additionally, safety ratings often don’t consider unique challenges, like poor lighting on back roads or multi-vehicle accidents on busy highways. Hence, consumers should view these ratings as just one piece of the larger puzzle when choosing their next car.

Customer Complaints Reveal Another Layer of Insight

Beyond safety ratings, data from the National Highway Traffic Safety Administration (NHTSA) showcases how vehicles perform over time. Volvo and Genesis dominate here as well, recording the fewest complaints per car, with an average of 47 complaints. Polestar, Lexus, Audi, and Mitsubishi also ranked well.

On the flip side, brands like Jeep, Dodge, and Chrysler earned notoriety for generating the most complaints, with Jeep leading at an overwhelming 1,488 complaints per car.

Tesla presents an interesting case. While all of its released cars secured perfect 5-star safety scores, it still averaged 391 complaints per car. Most of these complaints hint at build quality issues and concerns over ADAS systems.

Reshaping Automotive Trends Post-2024

An intriguing pattern emerges when looking at cars manufactured after 2024. These models boast the highest proportion of 5-star safety ratings in history. However, earlier setbacks, such as supply chain disruptions in 2022, led to lower-quality materials being used in models from some manufacturers, temporarily lowering overall industry scores.

As technology advances further, it’s expected that automakers will incorporate even more sophisticated safety measures. Next-generation ADAS systems and AI-powered accident prevention techniques are already under development, paving the way for a safer driving experience across all brands.

Key Metrics From the Study:

Brands with the Most 5-Star Safety Ratings:

MAKE
Cars Tested
w/ 5 Stars
Percent 5-Star Safety Scores
VOLVO
76
76
100.00%
SUBARU
72
72
100.00%
TESLA
45
45
100.00%
GENESIS
15
15
100.00%
POLESTAR
3
3
100.00%
BUICK
59
58
98.31%
ACURA
55
54
98.18%
HONDA
111
105
94.59%
MAZDA
55
51
92.73%
BMW
92
84
91.30%
AUDI
113
102
90.27%
VW
87
76
87.36%
LINCOLN
58
50
86.21%
LEXUS
105
90
85.71%
INFINITI
32
27
84.38%
MERCEDES
34
28
82.35%
TOYOTA
194
148
76.29%
HYUNDAI
101
72
71.29%
CADILLAC
61
42
68.85%
KIA
96
66
68.75%
CHRYSLER
34
22
64.71%
CHEVROLET
169
109
64.50%
FORD
256
152
59.38%
DODGE
51
26
50.98%
NISSAN
121
61
50.41%
MITSUBISHI
45
16
35.56%
GMC
83
29
34.94%
JEEP
41
6
14.63%
RAM
33
4
12.12%
MINI
14
0
0.00%
FIAT
4
0
0.00%
SMART
4
0
0.00%
SUZUKI
1
0
0.00%

Brands with the Fewest Complaints Per Car:

BrandComplaints Per Car
Volvo47
Genesis47
Polestar53.67
Lexus68.24
Audi70.35

Brands With The Fewest NHTSA Complaints

MAKE
Total Cars Included Since 2024
Count of Complaints 2015-2019
Count 2020-2024
Total Complaints
Complaints per Car Tested
VOLVO
76
1717
1870
3587
47.20
GENESIS
15
63
645
708
47.20
POLESTAR
3
0
161
161
53.67
LEXUS
105
4871
2294
7165
68.24
AUDI
113
3791
4159
7950
70.35
MITSUBISHI
45
2282
1430
3712
82.49
SMART
4
248
95
343
85.75
LINCOLN
58
3556
2699
6255
107.84
CADILLAC
61
4861
3488
8349
136.87
ACURA
55
3940
4098
8038
146.15
INFINITI
32
2775
1919
4694
146.69
BUICK
59
5451
3240
8691
147.31
MINI
14
1526
895
2421
172.93
MAZDA
55
7177
4345
11522
209.49
BMW
92
12434
7992
20426
222.02
VW
87
12395
10096
22491
258.52
MERCEDES
34
3190
6015
9205
270.74
TOYOTA
194
35242
21385
56627
291.89
GMC
83
13283
10982
24265
292.35
SUBARU
72
8651
13949
22600
313.89
KIA
96
12910
22917
35827
373.20
NISSAN
121
27461
17989
45450
375.62
TESLA
45
1562
16038
17600
391.11
FIAT
4
1066
508
1574
393.50
HYUNDAI
101
19488
25999
45487
450.37
HONDA
111
27277
30399
57676
519.60
CHEVROLET
169
53287
35677
88964
526.41
FORD
256
79361
69775
149136
582.56
RAM
33
8010
15183
23193
702.82
CHRYSLER
34
21960
8430
30390
893.82
DODGE
51
35113
12073
47186
925.22
SUZUKI
1
903
164
1067
1067.00
JEEP
41
35593
25408
61001
1487.83

With a decade of data comprehensively analyzed, patterns become clear. Prioritizing safety isn’t simply about marketing—it’s a dedication to engineering that can literally save lives. Future buyers must weigh the power of perfect safety ratings alongside insights gathered directly from customers who live with these vehicles every day.

 

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