🏎️ FREE SHIPPING orders over $99
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🏎️ FREE SHIPPING orders over $99|FAST GLOBAL SHIPPING🏎️
5% OFF Coupon orders over $200: 🏷 5WFAUTOPARTS

HomeShipping policy

Shipping policy

Effective Date: 20 November 2024.

Thank you for shopping with Wheel Front Shop. This Shipping Policy outlines the details regarding shipping times, methods, costs, and procedures. By placing an order with us, you agree to the terms outlined below.


1. Shipping Times

1.1. Standard Shipping:

  • Orders typically take 2-5 business days for delivery.

1.2. Expedited Shipping:

  • For select products, expedited shipping options may be available at an additional cost.
  • Delivery times and costs for expedited options are displayed at checkout.

1.3. Order Processing Time:

  • Orders are processed and dispatched within 1-3 business days after payment confirmation.
  • Orders placed after 3 PM or during weekends/holidays will be processed the next business day.

2. Shipping Costs

2.1. Domestic Orders:

  • Standard shipping is free for orders over 99$ or depended on some special events.
  • Expedited and premium delivery services will incur additional charges.

2.2. International Orders:

  • International Shipping Always Support: Please contact us to get the price quote in 1 business day
  • Shipping costs for international orders vary depending on location and selected shipping method.
  • International customers are responsible for any customs duties, taxes, or additional fees imposed by their local authorities.

3. Delivery Notifications and Tracking

3.1. Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment.
3.2. Our courier partners may provide:

  • A 1-hour delivery notification on the morning of delivery.
  • A “You’re Next” alert when the driver is one delivery away.

4. Delivery Requirements

4.1. Most deliveries require a signature to ensure safe and secure delivery.
4.2. Please ensure someone is available at the delivery address to receive and sign for the package.


5. Delivery Issues

5.1. Delayed or Missing Orders:

  • If your order has not arrived within the expected timeframe, please check the tracking information and contact our customer service team for assistance.
  • Keep your phone handy as couriers may contact you for additional delivery instructions.

5.2. Damaged Packages:

  • If your package arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the damaged item.
  • We will arrange for a replacement or refund as per our Refund and Returns Policy.

5.3. Incorrect Address:

  • Ensure the shipping address provided at checkout is accurate.
  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

6. Exceptions to Shipping Times

6.1. Delivery times are estimates and may be impacted by external factors such as:

  • Public holidays or weekends.
  • Weather conditions or natural disasters.
  • Customs clearance for international shipments.

6.2. In such cases, delays are beyond our control, but we will work diligently with our courier partners to resolve any issues promptly.


7. Returns and Cancellations

7.1. Orders can only be canceled before they are dispatched. Once shipped, cancellations are subject to our Refund and Returns Policy.
7.2. If you need to return an order, please refer to our Returns section for detailed instructions.