Wheel Front Buyer Protection
Every purchase on Wheel Front is fully covered. We hold your payment until your order is verified and shipped — so you can buy with total confidence.
Secure Escrow Payments
Ships From USA
Your Purchase, Protected Every Step
Place Your Order
Shop from our trusted catalog of 500+ dealer partners. Your payment is securely held by Wheel Front.
We Verify & Process
Our team verifies the order with the dealer. The dealer is not paid until the order is confirmed and ready to ship.
Insured Shipping
Your order ships from the USA with full tracking and insurance. Express domestic delivery in 1–3 business days.
Receive & Inspect
Inspect your order upon delivery. If anything is wrong, contact us within 48 hours and we’ll make it right.
Comprehensive Protection on Every Order
Secure Escrow Payments
Your payment is held securely by Wheel Front until your order is verified by the dealer and shipped. We aren’t paid until your order is on its way — protecting you from start to finish.
Verified Dealer Network
We collaborate directly with 500+ authorized dealers. Every dealer is vetted and must meet our strict guidelines before listing on Wheel Front. You only buy from trusted sources.
72-Hour Shipping Guarantee
If your in-stock order is not ready for shipping within 72 hours, you’re entitled to a full 100% refund. No questions asked, no hassle involved.
Insured Shipping
Every order ships fully insured from the USA with real-time tracking. Express domestic delivery in 1–3 days, plus fast international shipping to over 50 countries.
Damage & Defect Coverage
If your package arrives damaged or defective, contact us within 48 hours with your order number and photos. We also extend the return window up to 30 days.
Dedicated Support Team
Our support team is available every day from 6 AM–11 PM EST. Reach us for immediate assistance.
Our Promise to You
At Wheel Front, we believe trust is earned. That’s why we hold every payment in escrow until your order is verified and shipped. With 6+ years in the automotive industry and direct partnerships with 500+ dealers, your satisfaction isn’t just a guarantee — it’s our standard. If something goes wrong, we’re here to make it right.
Questions About Buyer Protection
How does Wheel Front’s escrow payment work?
When you place an order, your payment is held securely by Wheel Front — not sent directly to the dealer. We only release payment once your order has been verified, confirmed, and shipped with a valid tracking number.
What happens if my order arrives damaged?
Contact us within 48 hours of delivery with your order number and clear photos of the damage. We will arrange a replacement or full resolution. Every order ships fully insured.
What is the 72-Hour Shipping Guarantee?
For all in-stock items, if your order is not dispatched within 72 hours of payment confirmation, you are entitled to a full 100% refund — no questions asked.
Can I cancel my order after placing it?
Orders may be canceled before dispatch. Once shipped, cancellations are subject to our Refund and Returns Policy. Backordered items may not be eligible for cancellation during the initial production period.
How do I track my shipment?
Once shipped, you’ll receive a confirmation email with your tracking number. You can also visit the “Track your order” page on our website at any time.
Does Buyer Protection cover international orders?
Yes. Buyer Protection applies to all orders — domestic and international. All shipments leave our USA warehouse fully insured with tracking and the same escrow payment protection.